Terms of service
Terms of Service
Last updated: October 28, 2026
Overview
This website is operated by Olave (“we,” “us,” or “our”). Throughout the site, “you” means the visitor or customer. By visiting shopolave.com or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.
1. Using Our Site
You must be at least 18 years old, or the age of majority where you live, to place an order. If you are younger, you may only use the site with the involvement of a parent or guardian. You agree not to use our site for any unlawful purpose, to attempt to interfere with its operation or security, or to transmit viruses or harmful code.
2. Products and Descriptions
We work to display our products and their colors as accurately as possible. Because screens vary, we cannot guarantee that your display will show every color exactly. Our beanies are made with a woven jacquard knit and come in one standard size. We reserve the right to limit quantities, discontinue products, or update descriptions at any time without notice.
3. Pricing and Promotions
All prices are listed in US dollars and are subject to change without notice. Promotions, discounts, and sale pricing are offered for a limited time and may be modified or ended at any time. Discount codes cannot be combined unless stated otherwise. We are not responsible for pricing or typographical errors, and we may cancel any order affected by an error, with a full refund if payment has been taken.
4. Orders and Payment
Placing an order is an offer to purchase. We may accept or decline any order, including after you receive a confirmation email, for reasons such as product availability, pricing errors, or suspected fraud. Payment is processed securely through Shopify and our payment partners. By providing payment details, you confirm you are authorized to use that payment method. We do not store your full card information.
5. Shipping and Delivery
Shipping times, free shipping eligibility, and customs responsibilities are described in our Shipping Policy, which is part of these Terms. Delivery dates are estimates and not guarantees. Risk of loss passes to you once the carrier delivers the package to the address you provided.
6. Returns and Refunds
Returns, refunds, and our satisfaction guarantee are covered in our Return and Refund Policy, which is part of these Terms.
7. Intellectual Property
All content on this site, including text, images, graphics, logos, product designs, and the Olave name, is owned by or licensed to us and protected by copyright, trademark, and other laws. You may not copy, reproduce, modify, distribute, or use any content for commercial purposes without our written permission. The names and references to sporting events or tournaments on our site are used only to describe the inspiration for our designs and do not imply any affiliation with or endorsement by any league, organization, or tournament.
8. User Content and Reviews
If you submit reviews, photos, comments, or other content to us, you grant us a non exclusive, royalty free, worldwide license to use, display, and share that content in connection with our business and marketing. You confirm you own or have the right to share what you submit, and that it is not unlawful, misleading, or offensive. We may remove any content at our discretion.
9. Accounts
If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Contact us right away if you suspect unauthorized use.
10. Privacy
Your personal information is handled according to our Privacy Policy. By using the site, you consent to the collection and use of information as described there. If you sign up for our emails or texts, you may opt out at any time using the unsubscribe link or by following the instructions in the message.
11. Third Party Links and Services
Our site may link to third party websites and services, such as our order tracking provider. We do not control and are not responsible for their content, policies, or practices.
12. Disclaimer of Warranties
Our site and products are provided “as is” and “as available.” To the fullest extent allowed by law, we make no warranties, express or implied, about the site’s uninterrupted operation, accuracy, or availability. Nothing in these Terms limits any rights you have under applicable consumer protection laws.
13. Limitation of Liability
To the fullest extent allowed by law, Olave and its owners, employees, and partners will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the order giving rise to the claim.
14. Indemnification
You agree to defend and hold harmless Olave from any claims, losses, or expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the site.
15. Governing Law
These Terms are governed by the laws of [your state], United States, without regard to conflict of law rules. Any dispute will be handled in the courts located in [your state/county], and you consent to that jurisdiction.
16. Changes to These Terms
We may update these Terms from time to time. The updated version takes effect when posted on this page, and continued use of the site means you accept the changes.
17. Severability
If any part of these Terms is found unenforceable, the rest will remain in effect.
18. Contact Us
Questions about these Terms? Reach us at [your support email] or through shopolave.com/pages/contact.